Website Help

Frequently Asked Questions (clickable links)


How to complete registration?

How do I register using shared email?

How is my payment information protected? 

Is my data safe and secure?

How to access your account settings (account overview)?

How do I pay my HOA dues online?

How do I reset my password?

Update your communication preferences

How do I hide my contact info from the Resident Directory?

How do I remove my home from the Resident Directory entirely?

 

Will my contact info within the Resident Directory be shared with the public Internet?   No - the Resident Directory is only viewable to those that have an active account to our community website.  

What is the different between Member Settings and Account Settings?   Member setting is where you manage your individual profile settings.  An account represents your household.  Think of an account as your address and members are those that live at that address.

Is there a fee for submitting your annual dues payment online?  Yes, the fees for both credit/debit card transactions and bank ACH transactions are as follows:

Online Payment Fees:

  • Credit/debit card fees are 3.2% + $0.80 / transaction. Fast and convenient way to pay online.
  • Bank account fees are 1.4% / transaction. Fees are lower, but payment processing is slower.

You may still mail your check to the HOA Board like you have in the past.